When you are involved in a car accident, it can be a stressful and confusing time. You may have questions about what happened and who is responsible for paying your medical bills or repair costs. You may also wonder if you need to speak with the other driver’s insurance adjuster. Experts will explain what that means and how to go about getting the information that is needed by your insurance company.
Legal Requirements
You are legally required to speak with the other driver’s insurance company. However, it’s important to note that there are no laws requiring you to do so. The only time this would happen would be if one of your own drivers’ insurance companies contacts you as part of their investigation into an accident and asks for your side of the story—and even then, they’re not required by law (or any other regulation) to contact you unless there’s some reason why they think talking could help them resolve claims faster or more efficiently than simply taking notes on paper.
Things to Do When the Other Driver’s Insurance Company Contacts You
If you’re contacted by the other driver’s insurance company, there are a few things you can do.
Call the Insurance Company
The first step is to call the insurance company directly and ask for help in dealing with your claim. They’ll probably have some questions about what happened, but they should be able to provide answers quickly enough so that they don’t need more time than necessary to contact law enforcement or get documents from other sources. You may also want to ask if there’s anything else that needs doing before filing an official report or taking any further steps (like visiting a doctor).
Get Information About Your Policy
Once you’ve spoken with their customer service representative, ask him or her if there are any specific details about how this situation came about that could help in resolving it—for example: Was there any damage done? Did either party cause it? Is this something common among drivers of similar cars/models? These kinds of details can prove useful when dealing with insurance companies later on down the road when talking about negotiations over payment amounts. However, (and perhaps most importantly), they will also serve as proof against claims made against one party by another party during negotiation stages since everything said above would have been recorded beforehand via written documentation kept up-to-date at all times throughout its existence.
When Other Driver Have the Same Insurance Company?
You might be able to handle the claim directly with your insurance company. If you want to do this, call your insurance company immediately and ask if they will cover damages caused by the other driver’s negligence. If they refuse, it may be time for them to reconsider their position because they’re not being fair or reasonable in their decision-making process.
An attorney can help you communicate with the insurance adjuster.
You may not want to talk directly with the other driver’s insurance adjuster, but personal injury lawyer in Arcadia can help you make sure that they understand your side of the story.
They should be able to explain your rights and responsibilities in a way that is clear enough for someone who doesn’t know much about insurance claims law. In addition, having an attorney present at these meetings will ensure that you are treated fairly by both companies involved in this case (and if necessary).
